What are Workflow Logs?
Whenever a workflow gets triggered, TraceGains generates a workflow log to record the result of its processing.
If you're just getting started using workflows, start with this article.
Why use Workflow Logs?
When building various workflows, you may wonder why something didn’t trigger, or perhaps you need some feedback on how things are running. Workflow Logs demonstrate what your workflows are doing, and are therefore useful for troubleshooting.
How to Use Workflow Logs
Access Workflow Logs:
Step 1: Hover over the Configuration > scroll down and select Logs.
Workflow Logs surfaces key details at a glance. The Workflow Result column shows the overall outcome - if at least one workflow step is successful, a green checkmark appears.
View Details:
Step 2: Click the edit icon next to any workflow to view more details about that log.
The workflow log record (pictured below) will display the overall result of the workflow's run, and both the Condition and Action of each step in the workflow.
- Condition Result – The result of checking all conditions of a workflow. If all conditions in each Step have been met, a green checkmark is shown.
- Action Result – Success or failure of an Action taken in the workflow. If at least one Action took place, a green checkmark is shown.
View Step Results:
The lower section of a Workflow Log shows the results for each step. A workflow can include one or many steps—more steps may take longer to run.
Here is an example below from a different workflow log:
- In “1. Item has been approved,” Step 1 did not meet its condition, while Step 2 did.
- In “Draft/Restart workflow,” all conditions were successfully met.
Therefore, on the Actions tab, only the actions under “Draft/Restart workflow” were processed. The actions under “1. Item has been approved” were not.
To go back to your workflow, scroll back up to the top of the log and click 'Manage Workflow'.