Create and Manage User Accounts

Overview

System Administrators can create new user accounts and update account information for users in TraceGains Enterprise.

How to Create a New User Account

Use these steps to create a user account and configure the user's initial access.

Step 1: Hover over the Configuration Icon and select User Accounts.

Step 2: Click New.

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Step 3: Enter the user's email address and personal information. 

Note: You'll see a short looping GIF to help visualize steps 3-5.

Step 4: Configure the user's account settings:

  • Select the appropriate Account Role.
  • Toggle Activate Account to On.
  • Toggle Enable Notifications to On

Step 5: Click Save. 

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An email notification is sent to the user with instructions to create a password. Neither your company administrators nor TraceGains can access the user's password.

TraceGains Gather Access

Creating a user in TraceGains Enterprise does not automatically create a user or provide access in TraceGains Gather.

If the user needs access to Marketplace or Intelligence, a System Administrator must also add the user on the TraceGains Gather side. See Roles, Permissions, and Adding Users to a Team for more information.

Update a User's Account Information

To create a user account or update an existing user's account information in TraceGains Enterprise, see Create and Manage User Accounts.